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Customer Care Executive

Print Pro Tech

Delhi-NCR, India · 全职

抢先申请

经验
任何
薪水
每月 15,000 至 25,000 印度卢比
职位空缺
1
发布
5小时前
工作模式
在办公室
恢复
需要申请

职位描述

Job Overview

Join Print Pro Tech as a Customer Care Executive responsible for managing customer interactions and assisting sales operations in the Delhi-NCR region.

Key Responsibilities

  • Respond to customer inquiries through phone calls, WhatsApp messages, and emails promptly.
  • Conduct regular follow-ups with customers regarding quotations and order confirmations.
  • Provide detailed information about products, pricing, and updates effectively.
  • Work closely with the sales and dispatch teams to ensure smooth order processing and delivery.
  • Maintain accurate customer information and records using Excel or CRM tools.

Requirements

  • Strong communication skills in both Hindi and English to interact effectively with customers.
  • Familiarity with basic digital tools including Email, WhatsApp, and Excel spreadsheets.
  • Excellent customer engagement and persistent follow-up abilities to drive sales and service quality.

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