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Customer Care Executive
Delhi-NCR, India · Tempo total
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- Experiência
- Qualquer
- Salário
- INR 15,000 – INR 25,000 / month
- Vagas
- 1
- Publicado
- há 3 horas
- Modo de trabalho
- No escritório
- Retomar
- Obrigatório candidatar-se
Descrição da vaga
Job Overview
Join Print Pro Tech as a Customer Care Executive responsible for managing customer interactions and assisting sales operations in the Delhi-NCR region.
Key Responsibilities
- Respond to customer inquiries through phone calls, WhatsApp messages, and emails promptly.
- Conduct regular follow-ups with customers regarding quotations and order confirmations.
- Provide detailed information about products, pricing, and updates effectively.
- Work closely with the sales and dispatch teams to ensure smooth order processing and delivery.
- Maintain accurate customer information and records using Excel or CRM tools.
Requirements
- Strong communication skills in both Hindi and English to interact effectively with customers.
- Familiarity with basic digital tools including Email, WhatsApp, and Excel spreadsheets.
- Excellent customer engagement and persistent follow-up abilities to drive sales and service quality.
Habilidades
Estilos de trabalho que eles procuram
Habilidades de comunicação
WhatsApp Communication