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Customer Care Executive

Print Pro Tech

Delhi-NCR, India · Tempo pieno

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Esperienza
Qualsiasi
Stipendio
Da 15.000 a 25.000 INR al mese
Aperture
1
Pubblicato
3 ore fa
Modalità di lavoro
In ufficio
Riprendere
È necessario candidarsi

Descrizione del lavoro

Job Overview

Join Print Pro Tech as a Customer Care Executive responsible for managing customer interactions and assisting sales operations in the Delhi-NCR region.

Key Responsibilities

  • Respond to customer inquiries through phone calls, WhatsApp messages, and emails promptly.
  • Conduct regular follow-ups with customers regarding quotations and order confirmations.
  • Provide detailed information about products, pricing, and updates effectively.
  • Work closely with the sales and dispatch teams to ensure smooth order processing and delivery.
  • Maintain accurate customer information and records using Excel or CRM tools.

Requirements

  • Strong communication skills in both Hindi and English to interact effectively with customers.
  • Familiarity with basic digital tools including Email, WhatsApp, and Excel spreadsheets.
  • Excellent customer engagement and persistent follow-up abilities to drive sales and service quality.

Stili di lavoro che stanno cercando

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