Customer Success Manager
Hindco Recruitment Consultants
Karimnagar, Telangana, India · ਪੂਰਾ ਸਮਾਂ
ਅਰਜ਼ੀ ਦੇਣ ਵਾਲੇ ਪਹਿਲੇ ਵਿਅਕਤੀ ਬਣੋ
- ਅਨੁਭਵ
- ਕੋਈ ਵੀ
- ਤਨਖਾਹ
- —
- ਖੁੱਲ੍ਹਣ ਵਾਲੀਆਂ ਥਾਵਾਂ
- 1
- ਪੋਸਟ ਕੀਤਾ ਗਿਆ
- ਇੱਕ ਦਿਨ
- ਕੰਮ ਮੋਡ
- ਦਫ਼ਤਰ ਵਿੱਚ
- ਸਿੱਖਿਆ
- ਕੋਈ ਵੀ ਗ੍ਰੈਜੂਏਟ
- ਯੋਗਤਾ
- ਕੋਈ ਵੀ ਗ੍ਰੈਜੂਏਟ ਅਪਲਾਈ ਕਰ ਸਕਦਾ ਹੈ।
- ਰੈਜ਼ਿਊਮੇ
- ਅਰਜ਼ੀ ਦੇਣ ਲਈ ਲੋੜੀਂਦਾ ਹੈ
ਤੁਸੀਂ ਕਿੱਥੇ ਕੰਮ ਕਰੋਗੇ
ਕੰਮ ਦਾ ਵੇਰਵਾ
Role Overview
This position focuses on managing the full post-purchase customer journey for a consumer electronics business. The role covers customer onboarding after sale, ongoing service support, and prompt handling of issues to maintain a strong customer experience.
Key Responsibilities
- Oversee the complete customer lifecycle after the product has been purchased, including onboarding and service support.
- Work to keep customer satisfaction high by resolving questions and complaints without delay.
- Serve as the escalation contact for urgent or complex customer issues and drive them to a quick closure.
Candidate Profile
The ideal applicant should have prior exposure to after-sales service or customer success, preferably within consumer durables. A good understanding of service operations and vendor coordination is important, along with strong customer interaction and problem-solving ability.
Eligibility
Any graduate can apply.