Executive - Fraud Customer Support Associate
Pune, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
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Where you'll work
Job description
Role Overview
As a Fraud Customer Support Associate at NewDay, you will play a crucial role in safeguarding customers by managing fraud-related inquiries and detecting potentially fraudulent behaviors. Your responsibilities include handling sensitive communications, verifying customer identities through specialized questioning techniques, and collaborating closely with teams such as Fraud Strategy, Investigations, Chargebacks, and Anti-Money Laundering (AML) to monitor trends and uphold compliance with regulations.