કામનું વર્ણન

Job Overview

We are seeking dedicated Collection Executives/Officers for first-party collections with a prominent US-based bank and third-party collections for gyms and fitness chains. This full-time role is based in Mumbai, Maharashtra, with opportunities to engage in US international BPO operations focusing on sales, retention, and collections.

Compensation & Benefits

Salary ranges from ₹22,000 to ₹40,000 per month based on experience and background.
Candidates without prior collections experience can expect ₹22,000 to ₹35,000.
Those with collections experience may earn up to ₹40,000.
Additional incentives include unlimited performance bonuses and training incentives up to ₹10,000.
Transportation provided for drop service and centralized pick-up points.
Rotational weekly offs occurring twice weekly, with Saturday and Sunday as fixed off days (with one Saturday working mandatory).

Work Schedule

Shift options: 6:30 PM to 3:30 AM or 8:30 PM to 5:30 AM.
Five-day workweek with fixed weekends off.

Eligibility & Qualifications

Minimum qualification: SSC with at least 6 months of international BPO experience, or
SSC with at least two years of US international BPO experience, mandatory for third-party collections.
HSC/Graduate candidates require at least 1 year of US international experience.
Candidates must have recent US sales, retention, or collections experience in an international BPO setting.
Maximum age limit: 45 years.

Selection Process

Initial HR telephonic interview.
Operations round conducted virtually via Microsoft Teams.
A Versant test with a minimum passing score of 67 to be taken at the office.

Collection Executive / Officer

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