职位描述

About Medline

Medline is a leading healthcare company with over 43,000 employees worldwide, dedicated to improving patient care, streamlining hospital processes, and making data-driven decisions that truly matter.

Role Overview

In the position of Customer Service Specialist – Pricing & Analytics, you will bridge data analysis, pricing strategies, and customer service by acting as a crucial link between sales, key accounts, and internal teams, transforming data into clear, informed business decisions.

Key Responsibilities

Analyze and prepare pricing, conditions, and margin data
Maintain and enhance the pricing structure
Create reports and extract meaningful business insights
Support sales and key accounts with data-driven justifications
Participate in pricing and process improvement projects
Ensure high data quality standards

Candidate Profile

Commercial training or degree in fields such as Business Administration or Controlling
Experience in customer service, pricing, or analytics
Strong affinity for numbers and enthusiasm for working with data
Proficient in Excel; skills in Power BI are advantageous
Structured, independent work approach
Excellent communication skills and a team-oriented mindset
Fluency in both German and English

Ideal Candidate Goals

Looking to advance from customer service towards analysis roles
Background in controlling or pricing with a desire to engage more with business operations
Enjoys working with numbers but values interaction with people

Company Benefits

Competitive salary with bonus opportunities
30 days paid vacation
Flexible working hours and hybrid work options
Company pension scheme
Opportunities for training and professional growth
An international environment with genuine growth prospects
A supportive team and structured onboarding process

Additional Information

Your work will have high visibility and substantial impact on business decisions. Join a team committed to turning data into meaningful actions.

Customer Service Specialist – Pricing & Analytics

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