ایچ
Customer Care Executive
Delhi-NCR, India · مکمل وقت
درخواست دینے والے پہلے فرد بنیں۔
- تجربہ
- کوئی بھی
- تنخواہ
- INR 15,000 – INR 20,000 / month
- کھلنا
- 1
- پوسٹ کیا گیا
- 2 گھنٹے قبل
- کام کا موڈ
- دفتر میں
- دوبارہ شروع کریں۔
- درخواست دینے کی ضرورت ہے۔
ملازمت کی تفصیل
Job Overview
Join Healthmug Private Limited as a Customer Care Executive based in Delhi-NCR. This role involves managing customer communications and ensuring satisfaction through effective query resolution and support.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone calls, emails, and live chat channels.
- Provide detailed assistance regarding products, order status, payment processes, and delivery information.
- Address and resolve customer complaints to maintain high levels of satisfaction and loyalty.
- Keep detailed logs of customer interactions and follow up appropriately to close issues.
- Work in coordination with logistics, category, and operations teams to troubleshoot and solve customer-related challenges.
- Ensure compliance with organizational policies and uphold service quality standards consistently.
Compensation
The position offers a monthly salary ranging from 15,000 to 20,000 INR.
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