- 経験
- どれでも
- 給料
- INR 15,000 – INR 20,000 / month
- 求人情報
- 1
- 投稿済み
- 7日前
- 作業モード
- 在任中
- 再開する
- 応募必須
仕事内容
Job Overview
Join Healthmug Private Limited as a Customer Care Executive based in Delhi-NCR. This role involves managing customer communications and ensuring satisfaction through effective query resolution and support.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone calls, emails, and live chat channels.
- Provide detailed assistance regarding products, order status, payment processes, and delivery information.
- Address and resolve customer complaints to maintain high levels of satisfaction and loyalty.
- Keep detailed logs of customer interactions and follow up appropriately to close issues.
- Work in coordination with logistics, category, and operations teams to troubleshoot and solve customer-related challenges.
- Ensure compliance with organizational policies and uphold service quality standards consistently.
Compensation
The position offers a monthly salary ranging from 15,000 to 20,000 INR.
スキル
Work styles they’re looking for
問題解決
チームワーク
細部へのこだわり
コミュニケーションスキル
メールによるコミュニケーション
顧客重視