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Dubai Careers - A Smart Dubai Initiative

Customer Service Star

Dubai Careers - A Smart Dubai Initiative

Dubai, United Arab Emirates · 정규직

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13시간 전
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사무실에서
교육
Bachelor’s Degree in Business Administration
적임
Applications accepted exclusively from UAE nationals.
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직무 설명

Job Responsibilities

  • Receive and record clients' transaction details along with all necessary documentation to ensure completion of various processes.
  • Review and audit all documents and records related to client transactions, verifying their accuracy and validity before proceeding.
  • Follow up to retrieve any missing or incomplete documents needed to finalize client transactions.
  • Issue official documents such as no-objection certificates, health certificates, licenses, and meet client requests regarding municipal services.
  • Respond professionally to client inquiries about transactions, guiding them through required procedures and offering necessary support.
  • Collaborate and coordinate with relevant organizational units to expedite service delivery within set deadlines for different community groups.
  • Collect client feedback and complaints, working with relevant departments to ensure timely resolution.

Qualifications

  • Possess a Bachelor’s degree with a major in Business Administration.
  • No prior work experience is required for this role.

Additional Information

  • Employer: Dubai Municipality, part of the Dubai Careers - A Smart Dubai Initiative.
  • Nationality: Open only to UAE nationals.
  • Salary: Not specified.
  • Work schedule: Full-time position based onsite in Dubai, UAE.
  • Job posting date: 29 July 2026.
  • Application deadline: 13 August 2026.

Work styles they’re looking for

시간 관리 고객과의 소통 Coordination and collaboration

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