Customer Service Representative
Wellington, Wellington Region, New Zealand · Contract
Be the first to apply
- Experience
- Any
- Salary
- NZD 65,000 – NZD 70,000 / year
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Education
- Primary School/Junior High
- Eligibility
- Candidates from all backgrounds are encouraged to apply, with relevant experience preferred. Educational background of at least primary or junior high school level is sufficient.
- Resume
- Required to apply
Where you'll work
Job description
Overview
Join a reputable organization in Wellington as a Customer Service Representative, where you will contribute as an enthusiastic and dedicated team member in a small, supportive contact centre environment. This role is ideal for individuals passionate about assisting others and eager to advance their career in a professional setting.
Benefits
- Competitive annual salary ranging from 65000 to 70000 NZD (pro-rata).
- Consistent Monday to Friday schedule with 8-hour shifts starting between 11:00 AM and 9:00 PM, eliminating weekend roster unpredictability.
- Fully paid, comprehensive training over approximately four weeks, held Monday to Friday from 9:00 AM to 5:30 PM.
- Opportunities for professional growth within a respected corporate contact centre environment.
- Work in a modern, centrally located Wellington office fostering a supportive team culture.
Job Responsibilities
- Serve as the welcoming voice for inbound phone and digital enquiries from a diverse professional community.
- Strive for exceptional customer service by resolving issues efficiently on the first call.
- Engage in planned outbound calling campaigns to enhance member engagement.
- Collaborate closely with team members and other departments to achieve optimal results for clients.
Candidate Profile
- Exhibit professional maturity and reliability, serving as a role model for colleagues.
- Have a sincere enthusiasm for customer service and enjoy engaging with people.
- Adapt well to change, maintain a positive outlook, and handle challenging situations calmly and professionally.
- Demonstrate a strong willingness to develop new skills, master software systems, and advance within the contact centre field.
- Be accountable, trustworthy, and actively participate in a collaborative and knowledge-sharing team environment.
Equal Opportunity
The employer values diversity and equal employment opportunities, encouraging applications from individuals of all backgrounds.
Additional Information
- Location: Central Wellington City office.
- Job Type: Contract, onsite.
- Experience Level: Relevant experience preferred.
- Educational Requirements: Primary School/Junior High education sufficient to apply.