- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 3小时前
- 工作模式
- 在办公室
- 合格
- Candidates who have experience supervising or managing a small team in a fast-paced retail or similar environment and who can deliver strong customer service are suitable. Applicants should be reliable, flexible, and willing to work in a hands-on store role.
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职位描述
Role overview
At Screwfix, the focus is on serving tradespeople and helping them get what they need quickly and reliably. The business offers more than 60,000 products across 900+ stores, supported by strong digital services. As a Retail Supervisor, you will play a key part in the store team, leading by example and keeping customer needs at the centre of everything you do.
This role may involve both customer-facing work and warehouse support, with an emphasis on maintaining high standards, working efficiently, and contributing to a positive team environment. Full training is provided, so product knowledge is not required from the outset.
Opening hours
- Monday to Friday: 7:00 am to 8:00 pm
- Saturday: 7:00 am to 6:00 pm
- Sunday: 10:00 am to 6:00 pm
Key responsibilities
- Lead the in-store customer experience and act as a visible role model for great service.
- Help customers identify what they need and direct them to the most suitable products.
- Oversee day-to-day store operations, including cash handling, customer issues, audit readiness, and stock control.
- Support team coordination and contribute to a positive, energetic working atmosphere.
Experience and attributes
- Previous experience as a supervisor or duty manager in a busy, fast-moving environment.
- Confidence in managing a small team.
- Strong customer service ability, with a natural ability to turn good service into sales.
- A curious mindset and a willingness to keep improving.
- Genuine interest in the business and its customers.
- Friendly, dependable, flexible, honest, and hardworking.
Benefits
- Competitive salary.
- 29 days of annual leave, including Bank Holidays, rising with service to a maximum of 34 days.
- 20% discount at Screwfix and B&Q.
- Access to excellent training and ongoing development.
- Supportive, growing team environment with opportunities for progression.
Additional information
The company states that hourly rates may include a location allowance, which is reviewed every year and can change. Screwfix also confirms its commitment to equal opportunity, fair progression, and non-discriminatory employment practices regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. If you need any adjustments or extra support during the application process, you can contact [email protected].