- خبرة
- أي
- مرتب
- —
- الوظائف الشاغرة
- 1
- تم النشر
- ستارة
- وضع العمل
- في المكتب
- الأهلية
- Candidates who have experience supervising or managing a small team in a fast-paced retail or similar environment and who can deliver strong customer service are suitable. Applicants should be reliable, flexible, and willing to work in a hands-on store role.
- سيرة ذاتية
- مطلوب للتقديم
مكان عملك
المسمى الوظيفي
Role overview
At Screwfix, the focus is on serving tradespeople and helping them get what they need quickly and reliably. The business offers more than 60,000 products across 900+ stores, supported by strong digital services. As a Retail Supervisor, you will play a key part in the store team, leading by example and keeping customer needs at the centre of everything you do.
This role may involve both customer-facing work and warehouse support, with an emphasis on maintaining high standards, working efficiently, and contributing to a positive team environment. Full training is provided, so product knowledge is not required from the outset.
Opening hours
- Monday to Friday: 7:00 am to 8:00 pm
- Saturday: 7:00 am to 6:00 pm
- Sunday: 10:00 am to 6:00 pm
Key responsibilities
- Lead the in-store customer experience and act as a visible role model for great service.
- Help customers identify what they need and direct them to the most suitable products.
- Oversee day-to-day store operations, including cash handling, customer issues, audit readiness, and stock control.
- Support team coordination and contribute to a positive, energetic working atmosphere.
Experience and attributes
- Previous experience as a supervisor or duty manager in a busy, fast-moving environment.
- Confidence in managing a small team.
- Strong customer service ability, with a natural ability to turn good service into sales.
- A curious mindset and a willingness to keep improving.
- Genuine interest in the business and its customers.
- Friendly, dependable, flexible, honest, and hardworking.
Benefits
- Competitive salary.
- 29 days of annual leave, including Bank Holidays, rising with service to a maximum of 34 days.
- 20% discount at Screwfix and B&Q.
- Access to excellent training and ongoing development.
- Supportive, growing team environment with opportunities for progression.
Additional information
The company states that hourly rates may include a location allowance, which is reviewed every year and can change. Screwfix also confirms its commitment to equal opportunity, fair progression, and non-discriminatory employment practices regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. If you need any adjustments or extra support during the application process, you can contact [email protected].