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Customer Care Executive

Bajaj Finance Limited

Chennai, Tamil Nadu, India · 全职

抢先申请

经验
最长3年
薪水
INR 18,000 – INR 28,000 / month
职位空缺
1
发布
3小时前
工作模式
在办公室
学历
Graduate
合格
Open to graduates from any discipline; applicants with 12th pass and relevant telesales experience may also apply. Fresh candidates with excellent communication skills are encouraged to apply.
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职位描述

About the Role

Bajaj Finserv seeks motivated and customer-oriented Telesales Executives based in Chennai, Tamil Nadu. This full-time position focuses on promoting a range of financial solutions through outbound phone calls. Candidates will engage with potential clients, identify their financial requirements, present product advantages, and aim to meet sales goals while ensuring a high standard of customer service.

Key Responsibilities

  • Initiate outbound calls to prospective customers using assigned leads.
  • Market Bajaj Finserv's financial offerings, including personal loans, credit cards, EMI cards, insurance products, and other services.
  • Assess customer needs and suggest appropriate products accordingly.
  • Follow up persistently to convert leads into confirmed sales.
  • Address customer inquiries and objections with professionalism.
  • Accurately document interactions and sales progression within the CRM system.
  • Consistently strive to achieve daily, weekly, and monthly sales targets.
  • Adhere to company policies as well as regulatory standards during all sales activities.

Candidate Requirements

  • Graduate from any discipline; candidates with 12th pass coupled with relevant telesales experience will also be considered.
  • Experience ranging between zero to three years in telesales, telemarketing, BPO, or sales roles.
  • Fresh applicants possessing strong communication capabilities are welcomed.
  • Proficient in Tamil and basic English; proficiency in Hindi is advantageous.
  • Excellent persuasion and negotiation skills.
  • Customer-centric mindset with a results-driven approach.
  • Basic computer skills and familiarity with CRM tools are essential.

Compensation and Benefits

  • Salary varies from ₹18,000 to ₹28,000 monthly depending on experience.
  • Additional attractive monthly incentives.
  • Provident Fund and Employee State Insurance benefits.
  • Paid training provided upon joining.
  • Opportunities for career advancement within Bajaj Finserv.

Additional Information

  • Work location: Chennai, Tamil Nadu
  • Shift timing: Day shift
  • Weekly day off according to company regulations

Work styles they’re looking for

沟通 客户至上 基本电脑技能 target oriented

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