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Customer Care Executive
Chennai, Tamil Nadu, India · Tempo total
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- Experiência
- Até 3 anos
- Salário
- INR 18,000 – INR 28,000 / month
- Vagas
- 1
- Publicado
- há 2 horas
- Modo de trabalho
- No escritório
- Educação
- Graduate
- Elegibilidade
- Open to graduates from any discipline; applicants with 12th pass and relevant telesales experience may also apply. Fresh candidates with excellent communication skills are encouraged to apply.
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- Obrigatório candidatar-se
Onde você trabalhará
Descrição da vaga
About the Role
Bajaj Finserv seeks motivated and customer-oriented Telesales Executives based in Chennai, Tamil Nadu. This full-time position focuses on promoting a range of financial solutions through outbound phone calls. Candidates will engage with potential clients, identify their financial requirements, present product advantages, and aim to meet sales goals while ensuring a high standard of customer service.
Key Responsibilities
- Initiate outbound calls to prospective customers using assigned leads.
- Market Bajaj Finserv's financial offerings, including personal loans, credit cards, EMI cards, insurance products, and other services.
- Assess customer needs and suggest appropriate products accordingly.
- Follow up persistently to convert leads into confirmed sales.
- Address customer inquiries and objections with professionalism.
- Accurately document interactions and sales progression within the CRM system.
- Consistently strive to achieve daily, weekly, and monthly sales targets.
- Adhere to company policies as well as regulatory standards during all sales activities.
Candidate Requirements
- Graduate from any discipline; candidates with 12th pass coupled with relevant telesales experience will also be considered.
- Experience ranging between zero to three years in telesales, telemarketing, BPO, or sales roles.
- Fresh applicants possessing strong communication capabilities are welcomed.
- Proficient in Tamil and basic English; proficiency in Hindi is advantageous.
- Excellent persuasion and negotiation skills.
- Customer-centric mindset with a results-driven approach.
- Basic computer skills and familiarity with CRM tools are essential.
Compensation and Benefits
- Salary varies from ₹18,000 to ₹28,000 monthly depending on experience.
- Additional attractive monthly incentives.
- Provident Fund and Employee State Insurance benefits.
- Paid training provided upon joining.
- Opportunities for career advancement within Bajaj Finserv.
Additional Information
- Work location: Chennai, Tamil Nadu
- Shift timing: Day shift
- Weekly day off according to company regulations
Habilidades
Work styles they’re looking for
Comunicação
Customer Focus
Conhecimentos básicos de informática
target oriented