- 经验
- 3年以上
- 薪水
- —
- 职位空缺
- 1
- 发布
- 6小时前
- 工作模式
- 在办公室
- 学历
- 学士学位
- 恢复
- 需要申请
你的工作地点
职位描述
Job Overview
The Account Manager will oversee client partnerships, ensuring their satisfaction while uncovering opportunities for account expansion.
Primary Responsibilities
- Serve as the chief liaison for designated client accounts.
- Foster robust customer relationships through regular, proactive interaction.
- Gain a deep understanding of client requirements and tailor solutions accordingly.
- Promote account growth by identifying upsell and cross-sell prospects.
- Track client satisfaction levels, manage issue resolution, and guarantee high-quality service delivery.
- Generate comprehensive reports and provide updates to both clients and internal teams.
Qualifications
- A bachelor’s degree in Business, Marketing, or related disciplines is required.
- A minimum of three years’ experience in account management, customer success, or sales roles.
- Excellent communication, negotiation, and ability to build lasting relationships.
- Applicants must be residents of Qatar.
Preferred Certifications
- Certification as a Customer Success Manager.
- Certified Strategic Account Manager (CSAM – SAMA).
- Salesforce Administrator Certification.