UN
Account Manager
Doha, Doha Municipality, Qatar · À temps plein
Soyez le premier à postuler
- Expérience
- 3 ans et plus
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 4 heures
- Mode de travail
- Au bureau
- Éducation
- Licence
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Job Overview
The Account Manager will oversee client partnerships, ensuring their satisfaction while uncovering opportunities for account expansion.
Primary Responsibilities
- Serve as the chief liaison for designated client accounts.
- Foster robust customer relationships through regular, proactive interaction.
- Gain a deep understanding of client requirements and tailor solutions accordingly.
- Promote account growth by identifying upsell and cross-sell prospects.
- Track client satisfaction levels, manage issue resolution, and guarantee high-quality service delivery.
- Generate comprehensive reports and provide updates to both clients and internal teams.
Qualifications
- A bachelor’s degree in Business, Marketing, or related disciplines is required.
- A minimum of three years’ experience in account management, customer success, or sales roles.
- Excellent communication, negotiation, and ability to build lasting relationships.
- Applicants must be residents of Qatar.
Preferred Certifications
- Certification as a Customer Success Manager.
- Certified Strategic Account Manager (CSAM – SAMA).
- Salesforce Administrator Certification.