Customer Advisor - NAB
Kununurra, Western Australia, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 6 saat önce
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
As a Branch Customer Advisor at NAB, you will have the chance to positively impact customers and communities. You will be empowered to learn, develop, and succeed while delivering a seamless, consistent, and personalized customer experience daily.
Key Responsibilities
- Act as the primary contact for customers visiting NAB's Perth North of River branches, focusing on putting customers first.
- Identify and recommend appropriate products and services such as account openings, unsecured lending, and everyday banking transactions.
- Educate customers about NAB's Smarter Banking options, including self-service and digital tools, to simplify and secure their banking experience.
What We Are Looking For
- A strong passion for providing exceptional, high-quality service to NAB’s diverse clientele.
- Team spirit with attention to detail, ensuring all transactions are handled accurately and efficiently.
- A customer-centric mindset that values inclusion and embraces customer diversity.
Working Hours
This role requires working five days a week with hours from 9:00 am to 4:30 pm Monday through Thursday, and 9:00 am to 5:30 pm on Fridays.
Benefits and Perks
- Access to exclusive discounts on financial products, including competitive rates and reduced fees on home loans, credit cards, and insurance.
- Wide-ranging benefits and discounted offers spanning travel, fitness, events, and technology.
- Various leave allowances, such as parental, religious, special, sporting activities, and volunteer leave.
NAB supports a diverse and inclusive workplace culture where all employees feel valued and respected for their unique identities. The company fosters an environment encouraging authenticity and work flexibility.
Additional Information
For more about NAB’s recruitment, accessibility, and assistance with adjustments, prospective candidates should reach out via the provided channels.
Invitation to Join
If this position matches your skills and aspirations, NAB welcomes your application. They value the contributions of their employees and invest in their continued growth through tailored career development programs and mobility opportunities.