ఉద్యోగ వివరణ

About the Role

We seek a proactive and experienced Food & Beverage Manager to oversee café and banquet operations at Kosmic Kingdom in Gurugram. The role demands ensuring top-notch food quality, efficient day-to-day management, excellent guest services, and profitable F&B outcomes while upholding stringent hygiene and service standards.

Responsibilities

Supervise daily operations across Café and Birthday Party F&B services.
Facilitate seamless collaboration between kitchen, service, and event teams.
Oversee food preparation, presentation, and service excellence, especially during peak times and private functions.
Guarantee punctual food delivery for parties and group reservations.
Recruit, train, and lead kitchen and service staff, managing schedules and attendance.
Conduct ongoing hospitality, hygiene, food safety, and customer service trainings.
Monitor staff performance and formulate improvement strategies.
Control inventory by forecasting needs, minimizing waste, conducting stock audits, and ensuring proper storage.
Manage supplier relationships, negotiate quality and pricing, and verify incoming goods.
Ensure compliance with FSSAI and food safety norms, maintain cleanliness, and monitor storage conditions.
Drive financial targets by controlling food and beverage costs, analyzing sales, and reducing wastage.
Deliver excellent guest services, resolve complaints promptly, and maintain high satisfaction levels.
Coordinate banquet and birthday party food services, ensuring buffet, live counters, and table service meet standards.
Ensure all statutory licenses are valid and safety protocols are adhered to, including equipment inspections and audit documentation.

Requirements

Bachelor's or Diploma in Hotel Management / Hospitality.
4 to 8 years' experience in food and beverage within restaurants, cafés, hotels, banquets, or family entertainment centers.
Experience in managing birthday party events and banquet operations preferred.
Strong understanding of FSSAI regulations and food safety compliance.
Proficiency in MS Excel and restaurant POS systems.
Leadership, communication, inventory control, vendor negotiation, planning, and problem-solving skills.
Ability to perform effectively under pressure while maintaining high hygiene standards.

Key Performance Indicators

Monthly food and beverage revenue achievement.
Food and beverage cost percentages.
Gross profit margin and inventory variance.
Food wastage percentages and customer satisfaction ratings.
Timeliness of birthday party food services and staff productivity.
Hygiene audit results, vendor performance, and repeat guest feedback.

What We Offer

Competitive monthly salary ranging from INR 30000 to INR 41000.
Performance-driven incentives.
Career progression prospects within a growing entertainment brand.
A vibrant and enjoyable working environment.
Opportunity to be part of one of Gurugram's fastest expanding family entertainment ventures.

Food & Beverage Manager