Account Manager - Mackay Queensland

Position Overview

We are searching for a motivated and commercially minded Account Manager to join our dynamic team, overseeing a sales territory covering Mackay and the Bowen Basin regions. This permanent, full-time role emphasizes expanding sales, enhancing profit margins, and delivering outstanding outcomes for both existing and new clients. Approximately 80% of the role involves fieldwork, fostering strong face-to-face customer connections.

Responsibilities

• Regularly visit client sites to build lasting relationships with key stakeholders and uncover growth opportunities.
• Assess customer needs onsite and provide tailored, value-driven solutions to boost sales and margin improvements.
• Create and implement a detailed territory call plan to ensure comprehensive customer engagement and operational efficiency.
• Manage daily activities effectively to maximize productivity and customer interaction.
• Utilize strategic planning and data analysis to enhance territory growth.
• Achieve sales goals and improve margins through product optimization and disciplined pricing strategies.
• Identify and develop new business prospects within the assigned region.
• Collaborate with internal teams such as Customer Care and Supply Chain to ensure smooth service delivery.

Candidate Profile

• Demonstrated experience in account management or business development roles.
• In-depth knowledge of the Mackay and Bowen Basin markets.
• Strong interpersonal skills with an ability to build relationships face-to-face effectively.
• Excellent time management and strategic territory planning abilities.
• Commercially savvy with a thorough understanding of pricing models, margins, and business growth drivers.
• Self-driven and capable of working independently in a predominantly field-based position.
• Proficiency in Microsoft Office applications.
• Willingness and ability to undertake regular travel, including overnight stays.

Benefits and Perks

• Permanent employment with access to incentives and participation in Wesfarmers share plans.
• Exclusive employee discounts for Kmart, Bunnings, Target, Officeworks, and more through a team member discount card.
• Complimentary One Pass subscription and discounted offers from over 400 retail partners.
• Ongoing training and opportunities for career progression.
• Company-sponsored team events, awards, recognition, and prizes.
• Employee Assistance Program offering comprehensive wellbeing support for employees and their immediate families, including counselling, coaching, financial advice, legal assistance, and nutritional services.
• Refer-a-Friend program with potential earnings up to $2,000 per referral.
• Option to buy up to four weeks of additional annual leave.
• Generous paid parental leave policy.
• Free onsite parking and other workplace amenities.

Additional Information

Field travel including regular overnight stays in the Bowen Basin area is a fundamental component of this position, with an expectation of at least four nights away per fortnight.

Applicants invited to apply should expect pre-employment screening involving background checks and a medical assessment including drug and alcohol testing, demonstrating our commitment to workplace safety.

We uphold a culture of diversity and inclusion and welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTQI+ community, and individuals with disabilities.