Account Manager - Mackay QLD

Role overview

This opportunity is for a commercially minded account manager to take charge of a sales territory covering Mackay and the Bowen Basin. The focus of the position is to lift revenue, strengthen profitability, and create excellent outcomes for both existing customers and new business prospects.

The role is based on a full-time, permanent arrangement, with around 80% of time spent out in the field developing strong in-person relationships with customers. Regular travel is required, including overnight stays in the Bowen Basin at a minimum of four nights per fortnight.

Key responsibilities

• Visit customer sites regularly to deepen stakeholder relationships and uncover opportunities for growth.
• Assess customer requirements on site and recommend solutions that add value while improving sales and margin performance.
• Build and run a disciplined territory visit plan to improve coverage and make the best use of time.
• Organise daily work priorities effectively to maximise productivity and customer contact.
• Use planning and data to drive territory growth and smarter decision making.
• Meet sales and margin goals by improving product mix and maintaining pricing discipline.
• Spot and win new business opportunities within the assigned area.
• Work closely with internal Customer Care and Supply Chain teams to ensure smooth service delivery.

About you

The ideal candidate brings experience in account management or business development, along with a strong understanding of the Mackay and Bowen Basin market. You should be confident building relationships face to face in customer settings, able to plan territory activity well, and commercially aware of the factors that influence pricing, margin, and growth.

This position suits someone who is self-driven, comfortable working independently in a field-based environment, proficient with Microsoft Office, and willing to travel regularly with overnight stays.

Perks and benefits

• Permanent employment with incentives and Wesfarmers share plans.
• Access to a team member discount card for Kmart, Bunnings, Target, and Officeworks, plus a free One Pass subscription and discounted offers across more than 400 retail partners.
• Ongoing training and career progression support.
• Team events, celebrations, recognition programs, and prizes.
• Employee Assistance Program support for you and your immediate family, including counselling, coaching, financial advice, legal guidance, nutritional services, and more.
• Refer-a-friend rewards of up to $2,000 for each successful referral.
• The option to buy up to four additional weeks of annual leave.
• Generous paid parental leave.
• Free on-site parking.

Additional information

Applicants who meet most of the stated criteria are encouraged to submit an application. Suitable candidates will be contacted as applications are received.

As part of the hiring process and the company’s safety requirements, background checks will be completed. These include a pre-employment medical assessment with drug and alcohol testing.

The employer supports diversity and inclusion and welcomes applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQI+ candidates, and people with disabilities.