Guest Relations Officer
Abu Dhabi Emirate, United Arab Emirates முழு நேரம்
முதல் ஆளாக விண்ணப்பிக்கவும்
- அனுபவம்
- ஏதேனும்
- சம்பளம்
- AED 3,500 – AED 3,500 / month
- காலியிடங்கள்
- 1
- பதிவுசெய்யப்பட்டது
- 8 மணி நேரம் முன்
- வேலை முறை
- அலுவலகத்தில்
- சுயவிவரம்
- விண்ணப்பிக்க வேண்டும்
நீங்கள் பணிபுரியும் இடம்
பணி விளக்கம்
Overview
This position involves serving as the main contact point for customers, ensuring they experience a smooth and positive journey throughout their interactions. The role requires proactive engagement to understand customer needs and expectations fully.
Key Duties
- Address customer inquiries, complaints, and escalated issues promptly and efficiently.
- Collaborate with internal departments to promptly resolve customer concerns while maintaining high service standards.
- Continuously track and improve customer satisfaction, retention, and loyalty by identifying at-risk clients and implementing preventative strategies.
- Gather customer feedback to provide actionable insights and suggest improvements that enhance the overall experience.
- Keep detailed records of all customer communications and monitor key metrics such as customer satisfaction scores, response, and resolution times.
Additional Details
- Contract Duration: 6 months
- Salary: 3500 AED per month
- Immediate joining required