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Senior Process Associate - International Voice Process
Bengaluru, Karnataka, India · Tempo total
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- Experiência
- 1–2 anos
- Salário
- INR 22,000 – INR 35,000 / month
- Vagas
- 40
- Publicado
- há 1 semana
- Modo de trabalho
- No escritório
- Educação
- 12th Pass / PUC / Any Graduate
- Elegibilidade
- Candidates with 1 to 2 years of experience in any international broadband or upselling voice process and who have completed at least 12th grade or higher education are eligible to apply.
- Retomar
- Obrigatório candidatar-se
Onde você trabalhará
Descrição da vaga
Overview
Corp Match Private Limited is currently recruiting for the position of Senior Process Associate specialized in International Voice Process. This is a permanent, full-time employment opportunity based in Bengaluru, Karnataka, offering an appealing salary increase compared to the candidate's last drawn take-home pay.
Job Responsibilities
- Manage client conversations and inquiries related to international voice services.
- Assist customers by addressing questions about products and services effectively.
- Ensure prompt and accurate resolution of customer issues adhering to turnaround time targets.
- Deliver high-quality customer service upholding the company’s standards.
- Promote additional products and services where appropriate to augment revenue.
Candidate Requirements
- Possess 1 to 2 years of experience in a similar international broadband or international upselling voice process role.
- Excellent communication skills in English, both spoken and written.
- Educational qualifications range from 12th Pass/PUC to any graduate level.
- Willingness to work night shifts.
Benefits and Perks
- Shift allowance to compensate for night work.
- Annual performance bonus.
- Daily meal provisions.
- Two-way shuttle cab service for commute.
- Opportunity for permanent employment with growth prospects.
Additional Information
- Comprehensive process training provided for 3 weeks.
- Immediate hiring for 40+ openings.