Operational Services Officer (Ward Services)

About Us

Gladstone Hospital's Operational Services team ensures the smooth functioning of hospital operations so that clinical teams can prioritize patient care excellence. Our support spans across Gladstone Hospital, Gladstone Community Health Service, and nearby facilities, covering services like food provision, cleaning, porterage, ward assistance, linen and waste management, and fire and security protocols.

Role Overview

• Assist with moving patients safely between appointments and treatment locations.
• Collaborate with nursing and healthcare teams to aid patient care activities such as lifting, turning, escorting, shaving, and personal care assistance.
• Provide clinical support through completing various non-clinical duties that enhance healthcare delivery.
• Maintain cleanliness, safety, and a welcoming environment by performing designated cleaning tasks.

Candidate Profile

• Effective communicator who enjoys helping others and establishing positive interactions with patients, visitors, and colleagues.
• Capable of working independently and reliably, yet contributing supportively within a team.
• Committed to infection prevention and adherence to safe work procedures.
• Dedicated to high-quality service delivery and fostering a respectful, safe, and inclusive workplace.

Compensation and Benefits

• Hourly pay ranging from $40.42 to $43.12.
• Employer superannuation contribution of 12.75%.
• Leave loading at 17.5%.
• Additional perks including flexible work-life balance, Employee Assistance Program (EAP), discounted private health insurance, and access to Fitness Passport.

Workplace Requirements

Employment conditions mandate that the successful candidate be vaccinated and remain vaccinated against vaccine-preventable diseases as detailed in the official role description.

Application Process

• Submit a current CV or resume with referees.
• Include a cover letter (1-2 pages) explaining how your experience, skills, and values align with role requirements.
• Provide any additional documents or evidence specified in the role description.

Additional Information

The organization is committed to cultivating inclusive and diverse workplace cultures that respect human rights. Supported file formats for application submissions include Microsoft Word (.doc) or PDF, with a maximum file size of 2MB each.