Line Manager

Role Overview

Tesco Ireland is seeking a Line Manager based in Mullingar to oversee and support a department and its team, ensuring an excellent shopping experience for customers. This leadership position focuses on motivating the team, maintaining high standards, and achieving key department goals.

Key Responsibilities

• Lead and coach team members to provide outstanding customer service, maintain standards, and ensure product availability.
• Achieve departmental KPIs by managing daily operations effectively.
• Make daily decisions that empower and facilitate your team to perform their roles effectively.
• Implement and oversee training programs, ensuring all colleagues are adequately trained, validated, and have current training certification.
• Accurately complete departmental processes, routines, and systems punctually.
• Plan and execute seasonal, promotional, and trade-driving activities to maximize sales and visual impact.
• Ensure safe and legal operational routines are followed and address any issues proactively.
• Set clear objectives for colleagues, conduct regular reviews, career conversations, and maintain up-to-date personal development plans.
• Provide regular coaching and constructive feedback to continually enhance team skills and performance.
• Create a work environment fostering innovation, personal growth, and enthusiasm for delivering exceptional customer experiences.

Additional Duties

• Prioritize customers by understanding and meeting their needs in all actions.
• Maintain product quality by proper handling and ensure availability at all times.
• Keep shop floor and storage areas tidy and well-organized.
• Adhere strictly to company policies and health and safety standards.
• Be flexible in supporting other departments when needed.

Candidate Requirements

• Proven prior management experience, preferably in retail.
• Passion for delivering excellent customer and colleague experiences.
• Adaptability and agility in decision-making in a fast-moving environment.
• Proven ability to meet key objectives timely and effectively.
• Recognized as a reliable point of contact for departmental queries.
• Experience influencing at senior organizational levels.

Leadership Qualities

• Build strong collaborative relationships within and beyond the store team.
• Exhibit warmth and genuine engagement in all interactions with colleagues and customers.
• Demonstrate resilience and energy to sustain momentum during challenging situations.
• Make principled decisions even without clear-cut answers, inspiring confidence.
• Encourage creative thinking and openness to new ideas and initiatives.
• Exemplify humility and embody Tesco’s values.

Benefits and Compensation

• Competitive salary starting at €37500 per year.
• Participation in bonus schemes subject to terms.
• Access to a virtual GP service including video consultations and online prescriptions, extendable to family members at a reduced cost.
• 24/7 Employee Assistance Programme for emotional support and wellbeing services.
• Colleague Clubcard discounts ranging from 10% to 20% on purchases and selected clothing.
• Life assurance and pension plans with eligibility conditions.
• Additional benefits such as Save As You Earn scheme, paid family leave, bike-to-work program, long service awards, and commuter schemes.

About Tesco Ireland

Tesco has operated in Ireland since 1997 with more than 190 stores and employs over 13,000 people nationwide. The company is committed to sustainable business practices, supporting communities, and maintaining strong partnerships with local suppliers. Tesco is recognized for award-winning products and a culture that values diversity and inclusiveness, supporting colleagues’ personal and professional growth, and flexible working arrangements.

Additional Information

Employment offers are contingent upon providing valid bank account details prior to start date. Tesco embraces diversity and offers reasonable accommodations throughout the recruitment process. Candidates requiring additional support are encouraged to communicate their needs.