- Experiência
- Qualquer
- Salário
- —
- Vagas
- 1
- Publicado
- há 1 dia
- Modo de trabalho
- Trabalhe em casa
- Educação
- Completed vocational training as IT specialist for system integration or equivalent
- Retomar
- Obrigatório candidatar-se
Descrição da vaga
Position Objective
Geberit is a global industrial enterprise with a passionate heart and soul. Join our IT Service Center team in Pfullendorf and enjoy working with modern technology, ample scope for creativity, targeted development opportunities, and a friendly team atmosphere.
Key Responsibilities
- Manage IT hotline requests via phone in German and English, including thorough documentation.
- Provide first-level support by receiving incidents and service requests through phone, email, or ticketing systems.
- Resolve hardware and software issues remotely or onsite at employees' workstations and install new hardware and software components.
- Assist staff in effectively utilizing applications during daily operations.
- Identify optimization opportunities and actively participate in continuous process and environment improvements.
- Carry out minor projects within the service desk, such as evaluations, rollouts, and standardizations.
Candidate Profile
- Completed training as an IT specialist in system integration or an equivalent technical qualification with further IT-related education.
- Strong customer service orientation with a passion for delivering excellent support.
- Fluent in German and English, both spoken and written.
What We Offer
- Access to an employee restaurant.
- Ideal entry into the role.
- Special services and discounts.
- Company health management programs.
- Flexible working time models.
- Varied opportunities for further training and international assignments.
- Attractive pension benefits.