Food Service Supervisor

Overview

This role is based in Cochrane, Alberta, at a physical location where remote work is not feasible. It requires overseeing food preparation and service within a restaurant environment. Candidates must have at least a secondary school diploma and between one to two years of relevant experience.

Language and Education

• English language proficiency required
• Completion of secondary (high) school education

Primary Responsibilities

• Manage and coordinate the activities of food preparation staff
• Provide training on job responsibilities, sanitation, and safety protocols
• Forecast and estimate the quantity of ingredients and supplies needed for meal production
• Ensure food and service quality standards are consistently met
• Handle and resolve customer complaints or issues
• Keep records related to inventory, repairs, sales, and waste
• Organize and establish staff work schedules

Supervisory Scope

Responsible for supervising a team comprising 5 to 10 employees.

Personal Attributes

• Flexibility in work hours and tasks
• Ability to collaborate effectively as a team member
• Reliability and consistent dependability

Benefits

• Health coverage including dental and medical plans
• Life insurance provision
• Additional unspecified employee benefits

Equal Employment Opportunity

The employer supports inclusive hiring practices and participates in initiatives to assist diverse groups including newcomers, refugees, youth, Indigenous peoples, and mature workers. Programs include on-the-job training, mentorship, coaching, networking, and awareness training to foster a welcoming environment.