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Role overview

Lupin is hiring a Key Account Manager in Hyderabad, Telangana, India for a full-time, on-site role. The position is focused on driving sales performance, building stakeholder relationships, and coordinating field execution across the assigned territory.

Key responsibilities

Deliver monthly and annual targets for both product-level and value-based sales, covering primary as well as secondary sales in the assigned region.
Build and nurture productive relationships with important stakeholders such as doctors, retailers, and stockists through customer engagement activities aligned with business strategy.
Review team and area performance on a regular basis and take corrective action where needed.
Create and execute action plans that support ongoing performance improvement.
Spot capability gaps in the team and arrange suitable coaching and development support.
Make sure the team follows company credit norms within the operating area.
Track receivables closely and control overdue amounts to reduce financial exposure.
Ensure Medical Executives and Medical Trainees are hired and inducted on time as per company guidelines so that business continuity is maintained.
Supervise the day-to-day field activity of Medical Executives and Medical Trainees, including prompt submission of daily reports.
Support implementation of company plans by directing and assisting team members in the field.
Share market insights on industry movements, competitor actions, and promotional efforts to help guide decisions.
Address team issues quickly and effectively.
Escalate unresolved matters to line management and head office whenever required to avoid delays.

Experience required

The role calls for 8 to 10 years of overall experience, including at least 2 years working as a First Line Manager.

Education

A graduation degree in Pharmacy is required. Post-graduation has been mentioned, but no specific specialization is stated.

Competencies

Collaboration
Stakeholder management
Strategic thinking and agility
Talent development
Results focus
Innovation and creativity
Customer orientation
Process excellence

Key Account Manager

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