नोकरीचे वर्णन

About the Role

We seek an energetic and results-driven Implementation Consultant to guide our B2B clients through complete platform implementations, from kickoff to live deployment. Acting as a trusted adviser, you will help clients transform procurement and finance workflows by configuring the SaaS platform, managing complex projects, and encouraging user adoption.

Key Responsibilities

Lead full-cycle implementation projects, serving as the main liaison ensuring seamless activation of the product for clients.
Conduct detailed discovery sessions to understand procurement and finance processes, translating these requirements into tailored product workflows.
Manage schedules, deliverables, and technical alignment, aiding clients in data mapping, validation, and migration (e.g., vendor lists, budgets, catalogs).
Track progress for both internal teams and client stakeholders, address risks, and resolve technical dependencies.
Host impactful interactive workshops and onboarding sprints to empower clients to operate the platform independently.
Develop structured enablement materials such as deployment playbooks, configuration manuals, and short tutorial videos to standardize implementations.
Collaborate with Sales, Product, and QA teams to escalate technical issues and translate client feedback into actionable improvements.

Candidate Profile

Minimum of 1 year experience in B2B SaaS implementation, project management, customer success, or comparable client-facing roles.
Proven ability to juggle multiple implementations concurrently, managing timelines, stakeholders, and scope effectively.
Advanced proficiency in English, both written and verbal, with confidence to lead meetings and negotiations.
Strong analytical ability combined with advanced skills in Excel or Google Sheets to work with complex datasets.
Experience configuring sophisticated B2B SaaS, ERP, CRM, or similar business systems.
Excellent change management capabilities to overcome user resistance and simplify complex system concepts.
Customer-first, proactive, well-organized with excellent presentation, communication, and relationship-building skills.
Problem-solving mindset with ability to dissect technical challenges and collaborate with engineering teams on API and integration issues.
Ability to guide clients through organizational changes and act as a trusted implementation consultant.

Additional Advantages

Experience onboarding B2B SaaS clients in US, UK, or European markets.
Knowledge of finance, accounting, procurement, or similar business functions.
Familiarity with ERP systems such as NetSuite, QuickBooks, or Xero, CRM platforms, or enterprise software.
Academic background in economics, finance, management, business, or related technical field.

Benefits & Work Conditions

Fixed working hours: Monday to Friday, 9am to 6pm GMT+2.
Fully remote work option.
Diverse and inclusive international work environment.
Pay denominated in USD.
Supportive management focused on professional growth and long-term collaboration.
Note: Benefits and terms depend on employment classification; contractors may have different conditions detailed in the agreement.

Equal Opportunity & Privacy

We are committed to fair recruitment practices without discrimination and protect candidates' personal data per our privacy policies.

Implementation Consultant (Fluent English) - Remote