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Thyrocare Technologies Ltd.

Telecalling Debt Recovery Agent

Thyrocare Technologies Ltd.

Puducherry, India · 정규직

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경험
1~3세
샐러리
채용 공고
1
게시됨
16시간 전
작업 모드
사무실에서
재개하다
신청 시 필수 사항

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직무 설명

Overview

Thyrocare Technologies Ltd. is seeking a Telecalling Debt Recovery Agent to manage customer interactions related to payment collection. This role involves proactive communication with clients to ensure timely recovery of outstanding payments.

Key Responsibilities

  • Make outbound calls to customers and clients to remind them of pending payments.
  • Regularly follow up on dues and ensure commitments for payment are met.
  • Maintain a professional and courteous communication style to foster positive customer relationships.
  • Negotiate and collaborate with customers to facilitate payment recovery.
  • Accurately document calls, follow-up actions, and payment statuses.
  • Achieve set targets for collection and recovery.
  • Report unresolved or delayed payments to the relevant internal teams.
  • Work in coordination with internal departments concerning payment and account queries.

Candidate Requirements

  • Possess 1 to 3 years of experience in telecalling, debt recovery, collections, or payment follow-up roles.
  • Experience in Pharma, Healthcare, Banking, Fintech, or similar sectors is preferred.
  • Strong communication skills coupled with the ability to persuade and convince effectively.
  • Familiarity with computer skills related to VLOOKUP and Pivot Tables.
  • Highly target-driven and persistent in pursuing follow-ups.

Additional Information

Interested candidates are encouraged to share their resume or get in touch via phone at 8356842910.

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