- 경험
- 어느
- 샐러리
- INR 20,000 – INR 28,000 / month
- 채용 공고
- 1
- 게시됨
- 4시간 전
- 작업 모드
- 사무실에서
- 적임
- Candidates who are not enrolled in full-time education and willing to work from office during night shifts are eligible to apply.
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
About the Role
We are recruiting for a major multinational corporation located in Kolkata. Candidates should be open to relocating to Kolkata. Walk-in interviews are also available in Jamshedpur and Ranchi.
Candidate Profile
- Excellent verbal and written communication skills in English.
- Strong analytical thinking, comprehension, and multitasking capabilities.
- Basic proficiency in business writing and email communication etiquette.
- Customer-oriented mindset with refined interpersonal skills.
- Not currently enrolled in any full-time academic program.
- Willingness to work from office and during night shifts.
Job Responsibilities
- Attend inbound calls from US members related to healthcare insurance inquiries, claims processing, policy details, and coverage information.
- Offer precise details on eligibility, deductibles, payments, and prior authorization requirements.
- Accurately document customer interactions while ensuring patient confidentiality in accordance with HIPAA regulations.
- Efficiently resolve customer questions prioritizing their satisfaction.
- Redirect complex cases to the relevant departments when necessary.