Business Analyst

About the Role

We are seeking a proactive and collaborative Business Analyst to become part of our Change function. This position serves as a crucial intermediary between business stakeholders and technical teams, ensuring business requirements are accurately captured, clearly articulated, and effectively fulfilled.

Working across people, processes, and technology transformations, you will help drive enhancements that optimize our operational model, ensure regulatory compliance, support strategic objectives, and foster a culture of continual improvement. You will collaborate closely with project managers, technical developers, operational staff, and broader business stakeholders to shepherd projects from concept through to delivery.

This opportunity is based onsite in Skipton, England, UK.

Key Responsibilities

• Lead the gathering and analysis of business requirements, converting them into comprehensive, actionable documentation.
• Review operational processes and propose improvements to increase efficiency and effectiveness.
• Engage and liaise with diverse stakeholders including business leaders, operations teams, technical staff, and external suppliers to ensure alignment with business goals.
• Facilitate data-driven decision-making by providing analysis, reporting, and insights.
• Lead and coordinate user acceptance testing (UAT) to confirm solutions meet requirements.
• Evaluate business readiness to guarantee smooth integration into daily operations.
• Manage and prioritize a backlog of requirements and requests to maintain clarity and enable sound decision-making.
• Advocate and implement Agile methodologies to encourage collaborative, iterative working styles.
• Exemplify company values and behaviors while constructively challenging non-alignment.
• Contribute to delivering superior customer experiences and ensure fairness and appropriateness in outcomes.
• Respond promptly to internal and external stakeholder needs with high-quality service.
• Assist in carrying out change initiatives aimed at improving business performance.
• Take ownership of personal learning and growth by identifying knowledge gaps and seeking development opportunities.
• Participate actively in setting and reviewing personal objectives and performance.
• Maintain confidentiality and data integrity in compliance with Data and IT Security protocols.
• Adhere to secure desk and IT practices, including secure system access and data protection.
• Comply with all relevant policies, including completing mandatory compliance training annually and supporting strong internal controls.
• Engage in cross-training activities as appropriate.

Essential Qualifications and Skills

• Minimum academic qualification equivalent to GCSEs.
• Ability to build and sustain effective relationships across teams and the organization.
• Excellent communication capabilities complemented by strong analytical thinking and problem-solving skills.
• Competence in simplifying complex information into clear, structured documentation.
• Proven experience in requirements definition and management.
• Experience with process improvement initiatives.
• Familiarity with facilitating user acceptance testing.
• Strong data analysis abilities.
• Stakeholder engagement and relationship management expertise.

Additional Information

This role is specifically for a full-time position based onsite in Skipton, England, and is part of the Change function for Skipton International. The application deadline is 31st July 2026.

Contact details and application process are not provided here.