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Role overview

Reporting to the Head of Key Accounts, this position focuses on commercial support and day-to-day coordination to help maintain strong relationships with existing customers and prospects. The role also serves as a bridge between internal support teams to keep the sales process running smoothly.

Key responsibilities

Handle administrative support and assist with activity management, time planning, and day-to-day organization.
Prepare and track customer files, manage phone interactions, and coordinate meetings and business travel.
Draft a range of documents, internal materials, and correspondence, including important letters for key accounts.
Prepare activity reports, monthly statistics, price statements, and related outbound communications.
Support coordination between factories, headquarters, and clients to ensure the commercial process is executed correctly.
Prepare samples and supporting documents for client visits and follow up on prospects according to group procedures.
Gather the information needed for offers, development requests, pricing work, and logistics cost calculations.
Monitor packaging stock levels, track reprint requests, and follow packaging creation work with the packaging team.
Track product launches and follow up internal progress on development topics until completion.

Contract details

This is a fixed-term assignment (CDD) lasting 6 months, with part-time working hours.

Benefits and working environment

On-site childcare support through a company crèche to make family logistics easier.
Access to an in-company sports program to support everyday wellbeing.
Remote work available for up to 50 days per year.
Profit-sharing and incentive arrangements linked to company performance.
Employee savings plan to help with long-term financial projects.
A structured training path over 3 years to support onboarding and skill growth.
Easier access by public transport, including Bus line 10 from Bourg-en-Bresse, plus a greenway for cycling commutes.
Quiet offices located in a rural setting within an LPO-certified site, designed to support focus and wellbeing.
Sit-stand workstations for improved daily comfort.
A pleasant biscuit aroma throughout the workplace.

Candidate profile

The ideal candidate holds a Bac +2 qualification or an equivalent diploma in management assistance. Strong proficiency is expected in Pack Office, BO, and SAP, along with professional-level English. The role suits someone who is structured, careful, comfortable working with others, persistent, and able to manage several files at once.

Additional information

The employer is a major biscuit manufacturer specializing in sweet, organic, and dietary biscuits for private-label and leading brands. The group employs around 2,000 people across 18 production sites. The reference number for this position is 2026-2602, and the intended start date is immediate. The role is based in Ceyzeriat (01), France, postal code 01250.

Assistant commercial H/F

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