Customer Support Executive

NoBroker

Bengaluru, Karnataka, India · ಪೂರ್ಣ ಸಮಯ

ಅರ್ಜಿ ಸಲ್ಲಿಸುವವರಲ್ಲಿ ಮೊದಲಿಗರಾಗಿರಿ

ಅನುಭವ: ಯಾವುದೇ
ಸಂಬಳ: INR 300,000 – INR 400,000 / year
ತೆರೆಯುವಿಕೆಗಳು: 1
ಪೋಸ್ಟ್ ಮಾಡಲಾಗಿದೆ: 2 ಗಂಟೆಗಳ ಹಿಂದೆ

ಕೆಲಸದ ಮೋಡ್: ಕಚೇರಿಯಲ್ಲಿ
ಅರ್ಹತೆ: This opportunity is open to individuals regardless of graduation status; no degree is required.
ಪುನರಾರಂಭ: ಅರ್ಜಿ ಸಲ್ಲಿಸಲು ಕಡ್ಡಾಯ

ನೀವು ಎಲ್ಲಿ ಕೆಲಸ ಮಾಡುತ್ತೀರಿ

ಕೆಲಸದ ವಿವರ

About the Role

NoBroker, India's pioneering PropTech Unicorn, is revolutionizing the real estate landscape with innovative, technology-enabled, and cost-effective solutions. Our platform, NoBrokerHood, supports over 21,000 societies in 15 major cities by streamlining visitor management, billing, and community engagement.

Key Responsibilities

Manage relationships with paying clients, fostering trust to maintain enduring collaborations.
Conduct inbound and outbound calls as part of voice-driven customer service, averaging around 34 hours daily.
Identify and understand customer requirements to resolve inquiries effectively, assisting them in locating suitable tenants or properties, prioritizing customer experience over sales quotas.
Deliver proactive updates regarding account or service status using internal CRM systems while following company protocols for high-quality service.
Strive to exceed expectations in customer service to achieve high satisfaction levels; although the role involves monitoring performance, it is not heavily focused on targets.

Candidate Profile

Excellent command over English and strong communication skills are essential.

Additional Information

Annual salary ranges from 300000 to 400000 INR.
The position is located in Bengaluru, India, and requires onsite attendance.
Graduation is not a mandatory criterion; candidates without a graduate degree are eligible to apply.

ಕೌಶಲ್ಯಗಳು

ಗ್ರಾಹಕ ಬೆಂಬಲ ಸಂವಹನ ಕೌಶಲ್ಯಗಳು ಸಂಬಂಧ ನಿರ್ವಹಣೆ CRM usage Query Resolution