Sales Associate
Riyadh, Riyadh Province, Saudi Arabia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 7 hours ago
- Work mode
- In office
- Eligibility
- Applicants who are available for a full-time, onsite retail role in Riyadh and can work flexible shifts, extended hours, and overtime as needed.
- Resume
- Required to apply
Where you'll work
Job description
Position overview
The Sales Associate role focuses on representing the brand on the shop floor and driving store sales through strong customer engagement and a high-quality retail experience. The position also involves day-to-day operational support, including store upkeep and maintaining visual merchandising standards as directed by the Store Manager or Assistant Store Manager.
Customer service
- Welcome shoppers, understand their needs, and guide them toward suitable products.
- Turn casual visitors into buyers through active selling support.
- Promote the company’s Club Apparel loyalty program to encourage repeat purchases.
- Deliver service in line with the company’s selling approach: GUEST — Greet, Understand, Explain, Sell, Thank.
- Stay informed about the group’s different brands so you can recommend products effectively.
Presentation and conduct
- Maintain a neat, professional, and well-groomed appearance at all times.
- Keep current product knowledge to support better customer recommendations and reduce stock loss.
- Be prepared to work longer hours during sale periods when required.
Merchandising and store operations
- Arrange and display stock neatly so it attracts customers and follows standard layout requirements.
- Follow visual merchandising guidelines and ensure clearance stock is managed according to company norms.
- Track incoming and outgoing inventory and keep accurate records.
- Operate the POS and billing counter efficiently.
- Count cash at the start and end of shifts and reconcile till balances.
- Issue receipts, refunds, and change accurately.
- Process payments through cash, cards, vouchers, and automatic debits.
- Stay alert to store security at all times and avoid negligence.
- Be willing to work different shifts and overtime based on business needs.
- Follow SOPs and loss prevention policies consistently.
- Keep sales figures confidential and do not share them with outside parties.
Additional information
This is a full-time onsite position based in Riyadh, Riyadh, Saudi Arabia.