Communication & Connected Sales Coordinator
Auckland, New Zealand · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Education
- Not stated
- Eligibility
- Applicants with retail, sales, or customer service experience and a preferred background in telco knowledge are encouraged to apply. Candidates should be comfortable working in a seven-day retail environment and be able to handle both solo and team-based responsibilities.
- Resume
- Required to apply
Where you'll work
Job description
About JB Hi-Fi
JB Hi-Fi is a trusted New Zealand retailer known for a down-to-earth, knowledgeable team that enjoys working hard and delivering great outcomes. The business helps customers find better ways to live, learn, work, and play through a wide range of technology, consumer electronics, home entertainment, and appliances at competitive prices.
The company delivers strong value, leading brands, and high-quality customer service through its store network, online channel, and commercial division, JB Hi-Fi Business.
Why work here
- The workplace is energetic and fast-moving, with an environment that values creativity, new ideas, and inclusion.
- Depending on the role, pay can include attractive sales commissions and other incentives tied to performance.
- Team members can access training and development opportunities across the wider JB Hi-Fi Group, including JB Hi-Fi, The Good Guys, and E&S Trading in Australia.
- Employees receive store discounts across the JB Hi-Fi Group.
- Eligible primary carers can receive 12 weeks of paid parental leave, along with a gift for new parents, and flexible working options are available for suitable roles, including hybrid arrangements.
- The Employee Assistance Program offers counselling and other wellbeing support for employees and their families.
- Through the Helping Hands workplace giving program, the company has raised significant funds for charity partners.
- The business is working toward net zero carbon emissions by 2030 and continues improving its reduce, reuse, and recycle practices.
Role overview
JB Hi-Fi is seeking an experienced Communication & Connected Sales Coordinator to join a welcoming team. This position suits someone who enjoys a relaxed, upbeat retail atmosphere and brings solid retail experience together with strong knowledge of telco products and services.
What you will do
- Support customer sales conversations and help sell retail products and merchandise.
- Deliver strong customer service in a busy retail setting.
- Handle cash transactions accurately, including using EFTPOS equipment and preferably electronic POS systems.
- Work independently when needed and also contribute effectively as part of a unified sales team.
- Maintain performance and composure while working under pressure.
Work environment
The business operates seven days a week in most locations, so flexibility with working hours is important.
Qualifications and experience
- Experience in retail, sales, and/or customer service is required.
- A good understanding of telco products and services is preferred.
Additional information
Interested candidates are invited to submit a CV. All applications are handled confidentially.
JB Hi-Fi Limited is an equal opportunity employer and is committed to a workplace that supports diversity and inclusion. Candidates are encouraged to apply even if they do not meet every requirement listed.