Job description

This senior role involves establishing and growing strategic collaborations with top retail companies.
Acts as a trusted advisor by deeply understanding retail partners' goals, challenges, and customer engagement plans to identify growth opportunities.
Drives the adoption of cutting-edge promotional, loyalty, and customer engagement tools.

Secure and nurture new partnerships with prominent brands and retail chains.
Spot opportunities across diverse retail sectors including supermarkets, beauty products, petrol stations, electronics, pharmacies, and sports/lifestyle stores.
Develop strong connections with key teams such as loyalty and CRM, marketing, digital transformation, and business operations departments.
Analyze retailer challenges and propose strategies to enhance customer acquisition, engagement, retention, basket size, and promotional effectiveness.
Oversee all partnership phases from initial talks and contracts to implementation.
Coordinate internal and external resources for flawless project delivery and platform integration.
Conduct thorough business analysis of current promotional workflows to find areas for optimization.
Lead project planning by defining goals, monitoring progress, and troubleshooting operational issues.
Maintain ongoing partner relationships through business reviews, reporting, workshops, and strategic counsel.
Represent the company at retail industry events, forums, and networking occasions.

5 to 8 years' experience in retail partnerships, modern trade, key account management, business development, or strategic sales.
Deep insight into retail operations and customer engagement frameworks.
Preference for candidates with experience working with large retail organizations.
Proven success in building relationships with senior decision-makers.
Excellent consultative selling and negotiation abilities.
Knowledge of retail technology solutions, loyalty programs, CRM systems, e-commerce ecosystems, and digital transformation efforts.

Retail Specialist