Housekeeper

Role Overview

This position is for a Housekeeper at Reene House in Newport. The role suits someone with a sharp eye for detail who takes pride in keeping environments safe, hygienic, and welcoming for people who may be especially vulnerable.

You will play a key part in the housekeeping function, supporting the smooth running of the service by making sure all areas remain clean and well maintained. This includes wards, office areas, bedrooms, and visitor spaces. You will also work alongside the maintenance team to help ensure the site remains in excellent condition.

Full training will be provided at the start, and you’ll join a committed team where you can contribute to improving lives. The employer also offers access to learning and development opportunities to support long-term career growth.

Key Duties

• Carry out cleaning across all parts of the service, including patient areas, workspaces, bedrooms, and areas used by visitors.
• Support the day-to-day operation of the service as an engaged and reliable team member.
• Follow hospital policies and procedures to help maintain the required security standards.
• Greet visitors professionally and maintain a polite, well-mannered telephone manner.
• Build positive working relationships with colleagues, visitors, and service users.
• Contribute to a supportive and constructive workplace culture.
• Complete other reasonable tasks that fit the responsibilities of the post.
• Attend mandatory and statutory training every year, as required.

Candidate Profile

• Previous cleaning experience in a similar setting is required.
• You should enjoy cleaning and feel motivated by doing the job to a high standard.
• Strong ability to prioritise tasks and manage responsibilities effectively.
• Clear communication skills are important for this role.
• You need a keen eye for detail and consistently high standards of cleanliness.
• Ability to identify issues and resolve problems promptly and efficiently.

Work Location

You will be based at Reene House, Lliswerry, Newport, Wales, NP19 0RJ.

Reene House is a 16-bed residential service for adults of all genders living with a functional mental health diagnosis. It supports people who no longer need inpatient mental health care but require more input than supported accommodation can provide.

The service offers a warm, homely atmosphere with skilled staff who assist residents in daily living tasks such as washing, dressing, and managing medication. It is designed to deliver a high standard of care in a comfortable, community-based setting.

Benefits

• Annual salary of £25,056.
• 33 days of annual leave including bank holidays, plus your birthday off.
• Option to purchase extra leave during the annual selection period.
• Career development support and training opportunities.
• Access to the Ely-Vate rewards and benefits platform for savings, benefits, and wellbeing resources.
• Wellbeing support and activities to help maintain a healthy work-life balance.
• Access to Blue Light Card discounts and special offers.
• Life assurance cover.
• Stream access for early withdrawal of earned wages, along with savings and financial wellbeing support.
• 24/7 GP access and a second medical opinion service.
• Enhanced maternity package.
• Pension contributions.
• Free meals and free on-site parking.

Employer Information

Elysium Healthcare employs more than 8,000 people and operates over 80 services across England and Wales in mental health, neurological, learning disabilities and autism, and children’s and education services. As part of Ramsay Health Care, it belongs to a global network spanning 10 countries and more than 86,000 employees worldwide.

Additional Information

The organisation uses safer recruitment practices and is committed to being inclusive and accessible in hiring. It is also a Disability Confident employer. All staff are expected to understand their personal responsibility to promote and safeguard the welfare of service users. Successful candidates will be subject to a DBS check.