General Manager - New Market Launch Partner

Overview

This role is for a hands-on leader, not just a passive manager. As General Manager, you will be instrumental in establishing a new market for a reputable home services business. Initially, your primary focus will be generating revenue and later evolve into leading and expanding a team.

Job Scope

With the growing demand for handyman services, home repairs, and property upkeep, you will be provided a proven framework to operate independently, building a meaningful business within your community. This position requires making informed, risk-aware decisions with minimal supervision, managing financial results, and taking full ownership of business execution.

In the beginning, your duties include engaging customers directly, preparing estimates on-site, following up effectively, and closing sales. The formation of a team will occur after creating sufficient business volume. As the operation grows, your role will transition from being the chief estimator and closer to a full-fledged team leader.

Key Responsibilities

• Take lead responsibility for revenue generation.
• Meet clients and prepare accurate on-site estimates.
• Follow up to close outstanding work opportunities.
• Develop referral networks and partnerships with realtors, property managers, and related service providers.
• Manage weekly sales goals and pipeline activities.
• Create opportunities for repeat business.
• Recruit, hire, and train technicians as demand increases.
• Lead and develop the sales team as the business expands.
• Oversee daily business operations, scheduling, and profitability management.
• Ensure high standards of work quality and customer satisfaction.
• Continuously improve operational efficiency and processes.

Company Culture and Values

Backed by Home Brands, a multi-brand platform in home services, we prioritize serving both people and properties with excellence. Our leaders are expected to embody our Virtues:

• Dependability: Consistently doing what is promised, without exceptions.
• Expertise: Demonstrating deep industry knowledge.
• Humility: Valuing others above self-interest.
• Grit: Persistently accomplishing tasks regardless of challenges.
• Candor: Communicating honestly and openly while expecting the same.

We distinguish Virtues as actionable traits earned through choice and behavior, setting a higher standard than mere values.

Who Should Apply

This position is a pathway toward business ownership—either through partnership or independently—and meaningful work within the current market landscape. Success follows when people are prioritized. If you have the dedication, expertise, and ambition to build a thriving venture for yourself and your family, we encourage you to consider this opportunity.

Candidate Profile

• Fundamental understanding of construction and home repair.
• Strong capabilities in evaluating risks, controlling costs, and managing time effectively.
• Leadership qualities with flexibility and strategic thinking skills.
• Experienced in planning and forecasting business activities.
• Excellent salesmanship and communication proficiency.
• Preferably over 5 years experience in home services.
• Ability to cultivate referral partnerships and manage sales pipelines.
• Proven ability to recruit, hire, and train a growing team.
• Competence to transition from direct sales to sales team leadership.
• Operational management skills including scheduling and profitability oversight.
• Commitment to maintaining customer satisfaction and work quality.
• Focus on continuous process improvements as the business grows.

Benefits

• Thorough training and onboarding program.
• Consistent marketing and advertising assistance.
• Advanced business management tools and software.
• Personalized coaching and operational support.
• Association with a trusted brand in home improvement.
• Use of a company vehicle.