General Manager - New Market Launch Partner

Role Overview

This position is a hands-on leadership role focused on launching a new market for an established home services business. As General Manager, you'll drive early revenue by personally engaging customers and performing sales activities, then evolve into managing and expanding your team as the business grows. This opportunity is ideal for someone ready to build a community-centric, revenue-generating operation within a proven, supportive framework.

Key Responsibilities

• Generate revenue through direct customer interaction and sales activities.
• Meet clients on-site to assess and provide service estimates.
• Follow up on leads and close sales opportunities.
• Develop and maintain relationships with referral partners such as realtors, property managers, and other service providers.
• Manage weekly sales goals and pipeline activities.
• Create repeat business by fostering customer satisfaction.
• Recruit, hire, and train technicians to build and lead a strong service team as demand grows.
• Transition from performing sales to leading a sales team effectively.
• Oversee day-to-day business operations, including scheduling and ensuring job profitability.
• Maintain high standards of work quality and customer satisfaction.
• Continuously improve operational efficiencies and processes to support scaling.

Company Culture and Leadership Expectations

Punch List Pros, supported by Home Brands, expects leaders to embody our core Virtues: Dependability, Expertise, Humility, Grit, and Candidness. These virtues represent active behaviors our leaders demonstrate consistently to ensure excellence in service and results.

Required Qualifications

• Basic knowledge of construction and home repair techniques.
• Strong skills in managing risk, costs, and time effectively.
• Leadership abilities, adaptability, and strong critical thinking capability.
• Competence in planning and sales forecasting.
• Excellent communication and sales skills.
• Preferred: More than 5 years of experience in home services.

Additional Benefits

• Comprehensive training and onboarding programs.
• Continued marketing and advertising support to grow business.
• Access to advanced business management software and operational systems.
• Dedicated coaching and ongoing operational support.
• Association with a reputable brand in home repair and improvement.
• Company-provided vehicle for business use.