J
Collections Representative | محصل ديون
Riyadh, Riyadh Province, Saudi Arabia · Full Time
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- Experience
- 1–3 yrs
- Salary
- —
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- In office
- Education
- High school diploma
- Resume
- Required to apply
Where you'll work
Job description
About J-B
- We simplify complex credit issues so customers can easily understand their options.
- Committed to transparency and reliability, we deliver on our promises consistently.
- Proactively supporting customers by anticipating their financial needs.
- A proud Saudi brand dedicated to serving the local community.
Job Description & Accountabilities
- Contact delinquent customers within assigned targets by following Collection Department protocols, through phone calls or liaison with their managers.
- Engage in negotiations regarding payments and repossession matters over the phone.
- Ensure collection of remaining balances from repossessed vehicles that have been sold.
- Gather and update customer information in the system accurately.
- Report all customer interactions and issues to the team leader.
- Carry out additional duties as directed by the Collection Department Manager or Supervisor.
Qualifications & Experience
- High school diploma or equivalent required.
- Between 1 to 3 years experience with leasing principles and documentation essential for this position.
Knowledge & Skills
- Excellent communication ability in Arabic and English, both spoken and written.
- Strong negotiation and interpersonal skills.
- Familiarity with general PC applications.