Mindrift

Claims Processing Agent - Freelance AI Trainer

Mindrift

Australia · Part Time

Be the first to apply

Experience
3+ yrs
Salary
USD 60 – USD 60 / hour
Openings
1
Posted
2 hours ago
Work mode
In office
Education
Degree in Insurance, Risk Management, Business Administration, Finance, Law, or related field
Eligibility
Insurance, claims, legal, or financial services professionals open to part-time, non-permanent project work; applicants must be able to provide an English CV and English proficiency level.
Resume
Required to apply

Job description

Overview

This opportunity is with Mindrift, which brings subject-matter experts into project-based AI work for major technology companies. The focus is on checking, rating, and refining AI systems rather than taking on a permanent role.

What the work may include

  • Review AI-produced auto insurance claim decisions for correctness, appropriate coverage handling, and compliance with relevant regulations.
  • Create FNOL scenarios that intentionally include conflicting details, misleading documents, and outdated paperwork to test how well an agent handles edge cases.
  • Develop and assess fraud-review scenarios using structured reason codes, such as late reporting, a recently purchased policy, or inconsistent damage claims, for SIU escalation.
  • Prepare subrogation test cases using state-level negligence standards, including comparative and contributory rules, and judge recovery potential.
  • Record test cases with clear supporting answers, policy references, and payout computations.

Candidate profile

This is best suited to professionals with experience in insurance claims, legal services, or broader financial services who are comfortable with part-time project work instead of ongoing employment.

Requirements

  • A degree in Insurance, Risk Management, Business Administration, Finance, Law, or a closely related discipline.
  • At least 3 years of experience in insurance, claims, legal, or financial services work.
  • Recent or current exposure to claims handling, adjusting, or a similar adjacent function.
  • Working knowledge of auto insurance coverage decisions, state-based negligence rules, and adjuster authority-limit practices.
  • AIC, CPCU, CIFI, or SCLA certification is a plus, though it is not mandatory when practical experience is strong.
  • Excellent written English at C1 level or above.

Application instructions

Applicants should submit a CV in English and clearly state their English proficiency level.

How the project works

The process is: apply, complete the required qualification step(s), join a project, complete the assigned tasks, and receive payment.

Time commitment

During active phases, the estimated workload is about 10 to 20 hours per week. This is only an estimate and is not a guaranteed number of hours.

Compensation

Payment can reach the equivalent of $60 per hour, depending on contribution level and working pace. Compensation may vary from one project to another based on scope, complexity, and expertise requirements.

Additional information

Participation is project-based and should not be treated as permanent employment.

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