Assistant Showroom Manager

About the Company

STEPEVI is an international name in contemporary luxury rugs and accessories, known for uniting traditional craft techniques with modern design thinking. The brand has a presence in key design cities including Paris, London, Milan, Munich, New York, and Istanbul, with its global headquarters in Paris. It also operates advanced production facilities in Isparta in southern Türkiye, where premium hand-tufted rugs are created with a focus on quality and custom artistry.

Role Overview

The Assistant Showroom Manager plays a key part in the showroom’s day-to-day operations and commercial performance. This position supports the delivery of a premium client experience, represents the brand to architects, designers, and private customers, and works closely with the Showroom Manager to ensure smooth operations and strong service standards.

Client Experience and Brand Presentation

• Provide a tailored, consultative experience that reflects luxury service expectations.
• Confidently explain collections, made-to-order capabilities, and technical product details.
• Help keep the showroom immaculate and aligned with brand and visual merchandising standards.
• Support client meetings, private appointments, and visits from architects, interior designers, and trade professionals.

Commercial Responsibilities

• Assist with sales activities and support progress toward revenue goals.
• Strengthen client relationships through proactive follow-up and ongoing relationship management.
• Spot business opportunities in design, architecture, and high-end residential markets.
• Prepare quotes, monitor project progress, and coordinate the order workflow.

Operational Duties

• Help manage daily showroom operations, including scheduling, sample handling, and stock oversight.
• Follow internal procedures and service expectations carefully.
• Work with headquarters on orders, logistics, marketing actions, and reporting requirements.
• Assist the Showroom Manager with administrative and operational tasks.

Showroom Environment

• Contribute to a polished, professional, and welcoming atmosphere throughout the showroom.
• Keep displays, product information, and supporting materials accurate and current.

Candidate Profile

The ideal candidate has experience in luxury retail, interior design, or a similar high-end advisory setting. They should understand design-led selling and bespoke product environments, communicate exceptionally well with international clients, and present themselves with the professionalism expected of a luxury brand. The role also calls for strong organization, commercial awareness, teamwork, and a detail-focused mindset.

Key Performance Areas

• Contribution to sales performance and project conversion.
• Client acquisition and long-term retention.
• Quality of service and adherence to showroom standards.
• Growth of a professional network across designers, architects, and specifiers.

Requirements

• Availability to work on Saturdays is mandatory.
• Between 2 and 4 years of commercial experience, ideally in luxury interiors, design, rugs and carpets, or lifestyle-related sectors.
• Strong knowledge of luxury client expectations and consultative selling.
• A current network within luxury, contracts/FF&E, architecture, design, interiors, or hospitality is an advantage.
• Fluency in English and French.
• Additional European languages and/or Turkish would be beneficial.
• Good communication and reporting abilities.
• Open, proactive, positive, internationally minded, and comfortable solving problems.
• Confident using CRM tools, MS Office, and social media platforms.

Location

Munich, Bavaria, Germany.