Presales Executive

Job Summary

We seek an energetic and client-oriented Presales Executive to become part of our real estate division. The candidate will manage inbound and outbound communications, assess potential leads, provide detailed information about projects, arrange property viewings, and collaborate closely with the sales team to facilitate effective lead conversion.

Key Duties and Responsibilities

• Manage incoming and outgoing customer calls professionally.
• Deliver clear explanations regarding project features and respond to client inquiries.
• Evaluate and qualify leads while accurately maintaining customer information.
• Organize and synchronize site visits with the sales representatives.
• Conduct regular follow-ups with prospects to nurture lead interest.
• Keep lead progress updated within the CRM platform.
• Consistently meet daily targets related to calls and follow-ups.

Required Qualifications and Skills

• Must have completed any undergraduate degree.
• Possess six months to one year of working experience in presales, telecalling, or customer support roles, ideally within real estate.
• Exhibit strong communication abilities and interpersonal finesse.
• Familiarity with CRM tools and Microsoft Office suite.
• Demonstrate persistence in follow-ups and effective negotiation capabilities.
• Adapt to and perform well in a results-oriented, target-based work setting.