Retail Manager – Mitre 10 MEGA Tauranga

Position Overview

We are searching for an accomplished Retail Manager to spearhead a vital section of our Tauranga store. This role demands a hands-on leader who thrives on being actively engaged on the floor, empowering their team, resolving challenges, and ensuring seamless operation in a dynamic retail environment. Prior leadership experience in a large-format ("big box") retail setting is essential.

Key Responsibilities

• Lead, mentor, and cultivate a high-achieving retail team.
• Establish a customer-centric atmosphere that delivers exceptional shopping experiences.
• Drive performance to meet sales, profit margin, and productivity objectives.
• Oversee excellent merchandising, stock management, and presentation of the department.
• Schedule and organize daily and weekly operational activities.
• Handle rostering, hiring, training, and performance oversight.
• Collaborate closely with broader leadership teams to fulfill store targets.
• Promote health and safety practices across departments.
• Build and maintain a culture emphasizing accountability, teamwork, and ongoing improvement.

Candidate Profile

• Established leadership background within large-sized retail operations.
• Experienced in managing medium to large teams successfully.
• Strong commercial insight with a proven record of delivering on key results.
• Familiarity with stock control, merchandising, and operational management.
• Skilled in rostering, recruiting, managing performance, and team development.
• Excellent interpersonal, communication, and coaching abilities.
• Capable of quick thinking and maintaining composure under pressure.
• Detail-oriented with robust organizational capabilities.
• Dedicated to fostering a safe and encouraging workplace environment.

Employment Details

• Full-time role comprising 40 hours per week.
• Includes working one weekend day.

Benefits and Perks

• Competitive salary package.
• Authentic opportunities for advancement and career progression.
• Supportive and cooperative leadership team environment.
• Continuous training and professional development.
• Corporate discounts via Mitre 10's perks program.
• Birthday leave entitlement, trauma insurance, and participation in bonus schemes.
• Extensive staff purchasing privileges.
• Workplace culture prioritizing safety, wellbeing, and teamwork.

Additional Requirements

The chosen candidate must successfully complete pre-employment drug & alcohol screening and criminal background checks as part of our commitment to workplace safety.