Receptionist Night Shift & Weekends Casual
Hillcrest, Queensland, Australia · Temporaneo
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- Esperienza
- Qualsiasi
- Stipendio
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- Aperture
- 1
- Pubblicato
- 2 messaggi fa
- Modalità di lavoro
- In ufficio
- Requisiti di ammissibilità
- Candidates must have the legal right to work in Australia and hold the required RSA and RSG certificates. The role suits applicants who are ready for night shift and weekend casual work in a club reception environment.
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- È necessario candidarsi
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Descrizione del lavoro
About the Role
Greenbank Services Club is seeking a motivated, energetic and committed receptionist to join its front-of-house team at its newly refreshed venue in Hillcrest, Queensland. The club offers a lively community setting with multiple food options and regular entertainment, creating a fast-paced customer service environment.
In this position, you will support reception operations, help maintain a high standard of member service and contribute to a positive experience for patrons across night shifts and weekends.
Key Duties
- Build and maintain strong relationships with club members
- Support adherence to liquor and gaming compliance requirements
- Help lift patron satisfaction by maintaining excellent service standards
- Handle incoming phone calls and route them to the appropriate person or answer queries directly
- Make microphone announcements as required
- Respond to questions and requests from members
- Contribute to customer service outcomes, individual and team KPI performance, and financial targets
- Coach and encourage team members where needed
Required Experience and Attributes
This is a hands-on reception role for someone with proven front-of-house and floor operations experience, including cash handling. The ideal candidate will be confident, decisive, detail-oriented and comfortable communicating with a broad and varied membership base.
A strong understanding of compliance obligations and relevant legislation is important, along with the ability to present professionally and deliver polished service at all times.
Essential Skills and Competencies
- Strong knowledge of club operations and activities
- Understanding of compliance requirements under relevant legislation
- Ability to work effectively with people from diverse backgrounds
- Skill in building positive customer relationships and improving communication
- Good time management and organisational ability
- High standard of personal presentation and customer service
Requirements and Qualifications
- Responsible Service of Alcohol certificate
- Responsible Service of Gaming certificate
- Experience handling conflict and supporting team engagement
- Legal right to work in Australia
Additional Information
This role is suitable for someone who wants a new challenge and is enthusiastic about delivering excellent service in a busy club environment. No recruitment agencies are requested.