Assistant Manager, Gold Coast Outlet
Queensland, Australia · Tempo pieno
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- Esperienza
- Qualsiasi
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 1 settimana fa
- Modalità di lavoro
- In ufficio
- Requisiti di ammissibilità
- Applicants who are passionate about retail leadership, customer experience, team development, and meeting sales targets are suitable for this opportunity.
- Riprendere
- È necessario candidarsi
Descrizione del lavoro
About the role
Adairs is looking for an Assistant Manager to join the Gold Coast Outlet team. This position works hand in hand with the Store Manager to lift the store’s results and deliver an outstanding customer experience. The role is part of a business that is investing heavily in its people, customer journey, technology, and understanding of customer needs.
What you will do
- Set the tone on the shop floor by leading through example and creating memorable experiences for customers.
- Support the team in reaching individual targets and KPI goals while also keeping yourself accountable to performance measures.
- Assist the Store Manager with coaching, developing, and training team members.
- Help with workforce planning and roster management so the store stays within budget.
- Review reports and spot opportunities to improve the overall customer experience.
What the employer is looking for
- A genuine passion for delivering exceptional customer service.
- Proven leadership ability with a track record of meeting targets and KPIs.
- Experience building an engaged, motivated team culture.
- Strong coaching, mentoring, and staff development skills.
- A proactive, positive attitude and a mindset focused on solving problems.
- Strong teamwork values and a belief in achieving better outcomes together.
Benefits and perks
- 50% discount on full-price products, 15% off sale items, plus free shipping.
- Access to learning and development through Adairs Academy.
- Eligibility for incentive and bonus programs with strong earning potential.
- Free and confidential Employee Assistance Program support for employees and their families, including financial, legal, personal, and professional assistance.
- Recognition for strong individual and team performance.
- Time off in lieu.
- A 4-week rotating roster that includes every second full weekend off and only one late-night trade.
About the company
Adairs exists to create wow moments by offering inspiration and expertise that help customers bring their own home stories to life. The business is entering an exciting phase of transformation and investment across teams, customer experience, and technology.
Application note
Candidates are asked to submit a cover letter along with a resume.