Case Manager - Workers' Compensation

About DXC Technology

DXC Technology's Insurance Software and Business Process Services (ISB) division supports insurers globally by modernizing and scaling their core operations. With expertise in policy administration, claims, billing, analytics, and digital engagement, ISB caters to Life & Annuity, Property & Casualty, and Specialty insurance markets. You will play a key role in transforming policy, underwriting, and claim systems used by millions worldwide.

Role Overview

The Workers' Compensation Case Manager will manage all facets of workers' compensation claims for injured employees within a self-insured framework. Responsibilities include coordinating medical treatments, implementing return-to-work initiatives, and ensuring adherence to relevant laws and policies. You will collaborate closely with medical professionals, employees, and management to maintain a safe and productive workplace.

Qualifications and Experience

• Bachelor’s degree in Human Resources, Business Administration, Nursing, or related discipline preferred.
• At least two years of workers' compensation case management experience, ideally in a self-insured setting.

Key Skills and Competencies

• Comprehensive knowledge of workers' compensation legislation and compliance requirements.
• Strong communication and interpersonal abilities.
• Capable of handling multiple cases simultaneously with effective prioritization.
• Proficient user of Microsoft Office applications.
• Analytical mindset to evaluate complex information and make decisions.
• Meticulous attention to detail and organizational skills.
• Problem-solving aptitude to identify issues and deliver timely solutions.
• Empathy and understanding toward the challenges injured workers encounter.

Company Culture and Benefits

DXC values inclusion, belonging, and corporate social responsibility, fostering a supportive environment for all employees. Benefits include ongoing development resources such as DXC University, referral incentives, flexible leave options, volunteer time off, Employee Assistance Programs, novated leasing, discounted health insurance, paid parental leave, and various discounts.

Equal Opportunity and Inclusion

DXC is committed to diversity, equity, and inclusion. The company encourages applications from diverse backgrounds and supports accommodations for people with disabilities. Their work model balances in-person collaboration with flexibility to accommodate individual needs and promote wellbeing.

Important Recruitment Notice

DXC cautions candidates about fraudulent recruitment practices. They do not request money or purchase of equipment as part of hiring and advise vigilance against scams.