Night Supervisor

About Dalata Hotel Group

Dalata Hotel Group is committed to delivering exceptional hospitality across our properties in Ireland, the UK, Germany, and the Netherlands, with ongoing expansion plans focusing on major UK cities, Dublin, and Continental Europe. We are dedicated to supporting our employees' growth with unique internal development programs and extensive learning opportunities through Dalata Academy.

Job Responsibilities

• Ensure smooth and effective hotel operations during night shifts while maintaining high standards of guest service.
• Handle guest relations and provide hospitality support overnight.
• Manage overall nighttime health and safety responsibilities, including conducting fire walks, security inspections, and administering first aid when necessary.
• Carry out front office tasks such as running night audit reports and managing guest check-in and check-out procedures.
• Supervise the night porter and delegate tasks accordingly.
• Support food and beverage service activities during night hours.
• Ensure meeting rooms are properly arranged and maintained per standards.
• Contribute positively to the hotel's efficient and effective running.

Requirements and Qualifications

• Previous experience working night shifts or hotel reception roles is required.
• Minimum of two years’ customer or guest-facing work experience.
• Proficient computer skills; familiarity with Opera property management system is advantageous.
• Strong organizational skills with capability to supervise and delegate work to team members.
• Friendly, approachable demeanor with excellent interpersonal skills for staff and guest interactions.
• Able to work independently and collaboratively within a team environment.

Benefits and Perks

• Free meals while on duty.
• 50% discount on food and beverage at all Dalata hotels.
• Employee room rate of €60/£60 at all Dalata-owned hotels.
• 30% discount for friends and family on room bookings.
• Additional annual leave day awarded for each year of service, up to five days.
• Access to Employee Assistance Program.
• Participation in Cycle to Work and other transport schemes.
• Pension plan options available (details via HR Manager).
• Access to Dalata Academy training and development opportunities.
• Regular staff appreciation activities, team-building events, and charity initiatives.

Equal Opportunity Statement

Dalata Hotel Group is an inclusive employer welcoming applications from individuals of all backgrounds and abilities. We accommodate diverse needs throughout the recruitment process. Applicants requiring adjustments should contact the HR Manager or the property's hiring representative.