Analyst - Sales Support Operations
Mumbai, Maharashtra, India · À temps plein
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- Expérience
- Up to 4 yrs
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 6 heures
- Mode de travail
- Au bureau
- Éducation
- Graduate in Management or Engineering
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
About Tata Communications
Tata Communications is pioneering connectivity innovation through cloud, mobility, IoT, collaboration, security, media, and network services, shaping a new era in communications.
Role Overview
This position involves managing daily sales support operations to ensure quality outcomes with guidance as needed.
Minimum Qualifications & Experience
- Graduate degree in Management or Engineering
- 0 to 4 years of professional experience
Key Responsibilities
- Provide operational support for order booking processes.
- Monitor and track Contract Notification Tab activities.
- Reserve orders for designated Account Managers.
- Ensure all orders are approved within 48 hours after package validation.
- Enter all Name Change requests into Tiger and Salesforce platforms.
- Create disconnection orders within 24 hours of requests from Collections or Credit teams and ensure prompt processing.